BPO Services

Infi Services provides dedicated telesales services for managing business to business (B2B) and business to consumer (B2C) telemarketing Services.

Our Managers combine with in-deeply business knowledge and cutting edge technology available us to deliver a definite Return on investment through ‘B2B’ services and we helps to develop your reach into targeting marketing with high quality score ‘B2C’ services

Infi Services are specialized in following areas

• Lead Generation
• Market Research / Surveys
• Inbound/Outbound Telemarketing
• Appointment Setting
• Customer Retention and Sales
• Event registration

With years of business experience, Infi Services has developed its own customer relationship management services to meet the growing needs of all our clients. Our commitment to providing the highest quality service to our clients makes us what we are today.

We bring you customer services offered under our dedicated inbound call center programs. Through our inbound call center customer service, you will be able to track down the buying patterns of the customers. You can also detect the current market trends and can sell your own service or product.

We provide a variety of call center services, including:

• Technical and Product Support
• Inbound Customer & subscriber Services
• Virtual Assistant (available based on client time zones)
• Order Processing Services
• EMail Support Services
• Live Chat support  24/7 (for e-commerce/Services websites)

Our Data Entry Division offers most comprehensive range of high quality and low cost data entry services ideally suited to high volume data entry applications.

We provide a variety of Data Entry services, including:

• Scanned Documents / Images / PDF to Excel
• Filed based data entry from paper or from images
• Business Card Data Entry into any Format
• OCR Conversion (from PDF/.Jpg/.png to client required formats)
• Insurance Claims Forms / Survey Forms
• Data Entry online (Remote Coding, Client Portal, Online Form filling )
• Excel/Spreadsheet (Macros/Vlookups)
• Handwritten / Excel / Alphanumeric
• Clerical / Excel / QuickBooks / Tax / Accounting / Invoice / Vouchers
• Creating Database / Hard copy to Soft Copy
• Data Extraction, Tabulation, and Analysis

And more …

Infi Services can manage all your data entry needs and can even advise you on how to keep costs low with 99.998% accuracy.

We, one of the leading data entry companies in India, offers a variety of data capture, data processing, and data extraction services utilizing state-of-the-art- technology to automate the process within time and ensuring high quality. Our services allow customers to gain a competitive advantage in their respective industries.

Infi Services provides authentic, on-time, and quality assured web scraping and data extraction services at competitive rates. With help of our in-house software experts, we provide manual and automate web scrapping data collection for our customers

We provide a variety of web scrap services, including:

• Manual Web scraping (upon client request)
• Data Collection (from websites , Documents, Emails)
• Scraping user Profiles & info from different groups / social media websites.
• Extracting Product Information’s / Images / Coupon Images
• Text Scraping from web Pages / Auction Sites
• Data Scraping from Directories, Ad’s

We have successfully accomplished various data scraping projects for clients from different industry verticals, and countries around the globe.

Our experienced professionals are dedicated to provide complete and accurate services to our worldwide customers at the lowest possible cost and turn-around-time.

Infi Services experience in the E-Commerce management where we can help you build, maintain and regularly update your product database. We provides support in maintaining your product catalog, adding, modifying information like product prices, Stock Availability, product variants and watermark images.

We help your to grow your business with our team of highly-skilled professionals for all major shopping cart platforms and online marketplaces. We make sure to research and understand your business thoroughly, carefully analyze your target audience as well as their online behavior, and will provide custom E-Commerce retail services to specifically address their needs.

We provide a variety of E-Commerce services, including:

• E-Commerce Web Stores Maintenance (Product Price modification, Product Upload/Description changes, Inventory Tracking)
• Price Monitor (Competitor Product Price monitor and regular updates)
• E-Commerce Product Data Entry (Magento, Shopify, Amazon, Zencart)
• Product Data Classification
• Product Data Cleansing
• Data Matching & De-duplication
• Catalog updating and Maintenance services
• Image processing (image resize/retouching/watermark)

Infi Services can easily translate any type of content to grow your business, increase efficiency and strengthen compliance. Our document/Media files translation services improve language access in many industries.  Infi Services are entirely use human translation process which helps to produce 100% quality.

We provide a variety of Translation services, including:

• Video/Audio Translation
• Document Translation such as Healthcare, Financial, Insurance etc.
• Languages we specialized (English, Tamil & Hindi)

We provide per word / per hour rates based on project volumes.

Infi Services Experts are experienced in managing every aspect of the healthcare reimbursement process, ranging from claim entry to denial follow-up and appeals. We provide end-to-end medical billing bpo services and act as a mediator between insurance companies and hospitals or healthcare providers

Infi Services Offers complete range off shore services including

• Eligibility Verification/Pre-Insurance Verification
• Medical Coding
• Provider Credentialing
• Charge Entry
• Payment Posting
• AR Follow-up